How Social Media Has Changed Customer Service

Although Social Media is a pretty new phenomenon, it is now often taken for granted. If you step back and take an objective view on Social Media, it is incredible to think how many advantages it has provided to the commercial world. It has created a whole channel of...

Social Media Stalking to Grow your Business!

Back in the day when you had to stalk someone you would grab your pair of binoculars and spy on your unsuspecting victim which is pretty creepy! Nowadays you can just pop on Facebook and check out their profile, and somehow this is now seen as ‘socially...