How Social Media Has Changed Customer Service

Although Social Media is a pretty new phenomenon, it is now often taken for granted. If you step back and take an objective view on Social Media, it is incredible to think how many advantages it has provided to the commercial world. It has created a whole channel of...

The Impact of Social Sales

How do you fit your business message into 140 characters? It’s difficult – some say it’s an art. But it’s a crucial new way of reaching customers and attracting sales to your service. Of course, it doesn’t have to all be crammed into a...

Social Media Is Now The Key To Growth

Marketing through Social Media has never been more important than it is today. We live in world where most people have some form of online presence and this can be highly beneficial for a business. You need only look at the online movements spurred on by hashtags such...

Our Approach To Social Media Management

At Universal Web Design we understand the importance of an effective brand image. That is why our bespoke Website Designs are always tailored to you. What we also understand though, is that having a Website alone is no longer enough. That is why we offer our Social...

Why use social media?

Many businesses are now using social media within their internet marketing strategy but many still ask; why use social media? The dominance of Social Media is continuing to rise very quickly, and organisations of all types are beginning...